Payment, shipping and returns

PAYMENT

We accept most major credit cards (Visa, Mastercard, and American Express) as well as Paypal. All payment information is transferred from your computer to our servers using a secure, encrypted protocol (https). As part of our ongoing efforts to combat credit card fraud, we may require additional identification verification for international and/or large orders.

RETURNS/EXCHANGES

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or online store credit. Items returned within 30 days of their original shipment date in same as new condition will be eligible for a store credit. Shipping and handling are not refundable, and all sale/discounted items are final purchase. To process a return or exchange, please click here.

PURCHASING FOR RESALE

Customers may purchase a maximum of 3 items per style. Our products are intended for personal use only. If we suspect you are making purchases with the intent to resell, we will cancel your order and block you from making future purchases from our online store. If you feel that we have made a mistake in cancelling your order, please contact us.

SHIPPING METHODS

We package and ship your order as soon as possible. We start working on your order immediately, so we are unable to make any changes or modifications to an order after it has been placed.

Orders are subject to verification and approval before shipping and may take several days to process. We only ship packages during the business week and do not ship on Saturdays, Sundays or holidays. While we will do all, we can to ensure your order is delivered on time, Skully + Wolf cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

You will be charged when your order, or a portion of your order, has shipped. You will only be charged for the items that are shipped, along with applicable shipping and tax rates. Once your order has shipped, you will receive a shipping confirmation email.

Single orders will be shipped by Trans Global Express First Class. (1-2 days delivery)

More than 2 items will be shipped by Trans Global Express Priority Mail. (Next day delivery) International packages shipped First Class International. (3 - 5 days depending on your countries postal system) via Trans Global Express

A tracking number will be provided and emailed to you after the shipping label has been created.

We deliver parcels all over the world via Trans Global Express. All orders are processed within 1 working day. However, during sale seasons orders may suffer a slight delay due to an excessive amount of orders being filled. Once the orders are sent a change of delivery address will no longer be possible, please make sure to fill out the correct address prior to checking out.

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